South Yorkshire Strategic Health Authority - Health Experience
Research Online
Synopsis:
A Health Experience
Research Online (HERO) survey was carried out on behalf
of South Yorkshire Strategic Health Authority and its
partners in September and October 2003. The survey was
the second wave of a research series commissioned by the
Strategic Health Authority following a competitive
tendering exercise. The sample is comprised of
respondents from both the HERO panel - ‘closed’
responses’, and ‘open’ responses stemming from a range
of local promotional activities. The dataset and survey
report are based solely upon responses from within the
defined (postcode delimited) area and after checking
for, and ‘de-duplicating’, multiple ‘open’ responses. This report provides information on five broad
categories of questions, namely:
-
take up and usage of health services;
-
awareness of, and information needs for, NHS services;
-
information about future NHS services and involvement
in planning and developing services;
-
information needs related to GP and hospital based
services (including mental health
services); and
-
awareness of the Star rating system (and other
performance related information) take up and use of
performance based information to support 'choice' of
health care.
A high-level analysis commenting on overall themes is
provided, supported by a more detailed analysis of the
responses for each individual question. The
question-by-question commentary highlights demographic
variations where such variations are greater than five
per cent from the mean response. Although respondents
were asked about ethnic origin, the relatively small sub
group of responses does not permit comparative analysis
of the data by ethnicity. However, taking into account
this caveat some logical generalisations can be
developed from specific variances in
responses by ethnicity. Commentary on variances for
demographic breaks is therefore more definitive for the
following personal characteristics: gender, age,
socio-economic status and the incidence of children. A
more detailed range of data to accompany this report was
provided electronically as an Excel spreadsheet.To download the full report please
click here
For further information please see:
www.southyorkshire.nhs.uk |
